Timeliness: Tilman Self & Associates guarantees that the homeowner, applicant or client will receive a call back within twenty-four hours of contact with the firm. Inspections are scheduled as quickly as possible, depending upon availability and schedule of the applicant. Appraisals are researched, written, e-mailed, (and mailed upon request) to the home owner/applicant with every effort made toward the speediest possible turnaround time.

Communication: In the event that any problems or difficulties arise, Tilman Self or one of his staff will immediately convey the particulars to the client, homeowner or applicant. This includes any deviation from the normal schedule or from assured timeliness. Clients are additionally assured of quick responses regarding addenda, corrections, additional information and/or any follow up.

Accuracy: Tilman Self & Associates ensures their clients that appraisals are researched using a network of services including local public records, MSL services and area brokers. All information are carefully verified using methods such as personal evaluation and inspection. Documents are prepared with emphasis on content, precision and clarity.

The Processing: Our equipment and appraisal software help keep our "paperwork" to a minimum. The office is equipped with digital mapping, flood, census, photos, and signatures. We can process each appraisal quickly and error-free.

The Delivery: For fast delivery, we use e-mail as well as Electronic Data Transmission(EDI) equipment and software. We can also ship via Fed Ex or Airborne Express upon request. (Call us for more details.) All options lead to the same result--fast, efficient service.

The Conclusion: Tilman Self and his staff remain steadfast in their beliefs that there are no unimportant details regarding any aspect of their relationships with homeowners, applicants, or clients. They take special pride in maintaining excellence in the caliber of the services they offer.